Vodafone builds community, sharing via email oops

Vodafone’s recently issued correction to new customers – crediting them with five pounds it had inadvertently billed for internet access – also bundled the email address of the 416 people who whom it was sent.

It’s the old “BCC” and “CC” problem, though really a company like Vodafone should know better than to reveal the email addresses of more than four hundred customers to every recipient. Worse than that is the storm of emails as each of them reaches for the “reply to all” button to vent their spleen on the subject of operator incompetence.

• 
  Typography for the web may not sound that sexy, but the idea has been enough to attract funding from the likes of Twitter co-founder Evan Williams, Flickr creator Caterina Fake, and Matt Mullenweg, the force behind WordPress and Automattic.
• 
  Can T-Mobile’s myTouch 3G woo the mobile-phone masses? Does it have what it takes to convince T-Mobile G1 owners to upgrade or is it cool enough to convince the iPhone-envious to take the myTouch plunge? I say T-Mobile’s myTouch 3G offers too little…
• 
  Just in case anyone missed Vodafone’s 3-month promotional removal of roaming charges, the company is hosting a web site to which anyone can tweet their holiday destinations to share with the world.

• Founders Of Twitter, Flickr Fund Online Font Site
• Vodafone has head stuck in smoke
• Nokia to develop Intel-based pocket internet gadgets
• Vodafone offers customers chance to pay for own infrastructure
• T-Mobile myTouch 3G: Too Little, Too Late?
• Vodafone hosts ‘wish you were’ service for smug tourists
• Emoji for iChat adds… emoji to iChat
• T-Mobile names next Android handset
• Inside iPhone 3.0: Tethering
• The iPhone 3G S Wait Goes On–May Get Longer

Comments

No comments yet.

Leave a comment